Q: What types of cars do you transport?
A: We transport all types of cars, including hatchbacks, sedans, SUVs, luxury cars, vintage cars, and even non-running vehicles. Our carriers are designed to accommodate various vehicle sizes.
Q: Do you offer open or enclosed car carriers?
A: Yes, we offer both open and enclosed car transport services. Open carriers are a cost-effective solution, while enclosed carriers provide maximum protection from road debris and weather conditions, ideal for luxury or classic cars.
Q: Can I keep personal belongings in my car during transport?
A: While we recommend removing all personal items for safety and insurance reasons, we understand sometimes a few small items might remain. However, please ensure no valuables, essential documents, or hazardous materials are left in the vehicle. It’s best to discuss this with our team during booking.
Q: How do I prepare my car for transport?
A: We recommend washing your car, checking tire pressure, ensuring the fuel tank is about a quarter full, and removing any loose accessories (like antennas or custom spoilers). Please provide all necessary documents like registration and insurance papers.
Q: Is my car insured during transit?
A: Yes, we provide comprehensive insurance coverage for your vehicle during transit. Our team will guide you through the insurance policy details and any documentation required.
Q: What documents are required for car transport?
A: Generally, we require a copy of your car’s Registration Certificate (RC), valid insurance papers, and your ID proof. For non-running vehicles, additional documentation might be needed. Our team will provide a complete checklist.
Q: How long does car transport usually take?
A: The transit time depends on the distance, route, and destination. We provide an estimated delivery schedule at the time of booking. For example, Pune to Delhi typically takes 3-5 days.
Q: Do you offer door-to-door car transport?
A: Yes, we specialize in door-to-door car transport services, picking up your vehicle from your current location and delivering it directly to your specified destination, ensuring convenience.
Q: How can I track the status of my car during transit?
A: We provide regular updates on your vehicle’s status. You can contact our customer support team anytime for live tracking information and estimated time of arrival.
Q: What happens upon delivery of my car?
A: Upon arrival, our team will safely unload your car. We’ll conduct a thorough inspection with you to ensure there’s no new damage, and once you’re satisfied, you’ll sign the delivery receipt.
Q: What if my car is oversized or modified?
A: For oversized or heavily modified cars, please inform us during the initial inquiry. We have specialized carriers and expertise to handle such vehicles, though it may incur additional charges.
Q: Can I schedule a specific pick-up or delivery time?
A: We strive to accommodate your preferred pick-up and delivery times. While we offer flexible scheduling, specific time slots are subject to route planning and availability. We recommend booking in advance for precise timing.
Q: What types of bikes do you transport?
A: We transport all kinds of two-wheelers, including scooters, standard motorcycles, sports bikes, cruisers, and even vintage bikes. We handle each with specific care requirements.
Q: Do I need to drain the fuel from my bike before transport?
A: Yes, for safety reasons and as per transport regulations, we require you to drain most of the fuel from your bike’s tank. A minimal amount (enough to move it for loading/unloading) can remain.
Q: How do you pack bikes for transport?
A: We use high-quality packing materials such as bubble wrap, foam sheets, and corrugated sheets to protect sensitive parts. For added security, we offer wooden crating services for premium bikes.
Q: Is crating available for bike transport?
A: Yes, we offer robust wooden crating services, especially recommended for high-value bikes or for long-distance transport, providing an extra layer of protection against potential damage.
Q: What documents are needed for bike transport?
A: You’ll need to provide a copy of your bike’s Registration Certificate (RC), valid insurance papers, pollution control certificate (PUC), and your ID proof. For an extensive list, please contact us.
Q: Is my bike insured during transit?
A: Absolutely. We provide transit insurance for your bike to cover any unforeseen damages during transportation. Our team will explain the coverage details to you.
Q: How long does bike transport usually take?
A: The duration varies depending on the destination. For instance, transporting a bike from Pune to Bangalore might take 3-4 days, while Pune to Chennai could be 4-6 days.
Q: Can I transport accessories along with my bike?
A: Small accessories that are securely attached to the bike are generally fine. However, detachable items like helmets, saddlebags, or unmounted accessories should be packed separately as personal effects or sent via courier.
Q: How do I track my bike’s shipment?
A: We offer a tracking facility where you can get real-time updates on your bike’s location and expected delivery time by contacting our customer support team.
Q: What are your safety measures for bike transport?
A: We use specialized two-wheeler carriers, secure strapping methods, and professional packing techniques to ensure your bike is stable and protected throughout its journey. Our drivers are also experienced in handling two-wheeler logistics.
Q: Do you pick up and deliver directly to my location?
A: Yes, we offer convenient door-to-door pick-up and delivery services for bikes across major cities in India, ensuring a hassle-free experience.
Q: What services do you offer under Packers and Movers?
A: We offer a comprehensive range of services including professional packing, loading, transportation, unloading, unpacking, and rearrangement services for household goods, office equipment, and more.
Q: Do you provide packing materials?
A: Yes, we provide high-quality packing materials such as cartons, bubble wrap, stretch film, specialized boxes for electronics, and protective blankets to ensure the safety of your belongings.
Q: How are fragile items handled during packing and moving?
A: Fragile items like glassware, artwork, and delicate electronics receive special attention. We use multiple layers of bubble wrap, foam, and custom crating for maximum protection.
Q: Do you dismantle and reassemble furniture?
A: Yes, our trained team can professionally dismantle large furniture pieces (beds, wardrobes, dining tables) at the origin and reassemble them at your new destination, ensuring proper setup.
Q: Is my household insured during relocation?
A: We offer transit insurance for your household goods to cover any unlikely damages during the moving process. Our team will provide details on coverage options and claims procedures.
Q: What about electronics and appliances?
A: Electronics and major appliances are handled with extreme care. They are packed in specialized cartons with ample cushioning. We can also assist with basic disconnection and reconnection (e.g., washing machine, fridge).
Q: Do you offer unpacking services at the destination?
A: Yes, upon request, our team can assist with unpacking your boxes, arranging your furniture, and setting up your household items in your new home, making your settling-in process smoother.
Q: How do I prepare for moving day?
A: We recommend decluttering, preparing an essentials box for immediate needs, clearing pathways for movers, and informing us of any special instructions for fragile or valuable items.
Q: What if I need temporary storage for my goods?
A: We can arrange secure and well-maintained storage facilities for short-term or long-term needs, should there be a gap between vacating your old place and moving into your new one.
Q: How is the moving cost calculated?
A: Moving costs are calculated based on several factors, including the volume and weight of your goods, the distance of the move, type of packing required, insurance coverage, and additional services like dismantling/reassembly or unpacking.
Q: Can I transport plants or pets with my household goods?
A: Due to regulations and the specialized care required, we generally do not transport live plants or pets with household goods. We can, however, guide you on specialized pet relocation services or proper plant transport methods.
Q: What if there is damage during the move?
A: While we take utmost care, in the rare event of damage, our insurance policy covers your goods. You should report any damage immediately upon delivery, and our team will guide you through the claims process.
